Return Policy

We have a 2 day return policy, which means you have 2 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@ijebydazzy.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can contact at info@ijebydazzy.com
For any return information.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and rectify it immediately.


Non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
When the merchandise you purchased is returned and not found wanting, you will make a separate order with the code we will provide (value on code will be same as the returned merchandise).
You will pay the difference (if the value of the new merchandise is higher than the returned merchandise)



Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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